Community Engagement Specialist

hace 1 semana


Xico, México Von Talent A tiempo completo

About the Role:

Von Talent is seeking a highly skilled Community Manager to join our team. As a Community Manager, you will be responsible for planning and leading community initiatives, identifying and tracking relevant community KPIs, and providing excellent customer service.

Key Responsibilities:

  • Develop and implement community engagement strategies to increase brand awareness and customer loyalty
  • Manage and moderate online communities, including social media groups and forums
  • Monitor and analyze community metrics to inform future engagement strategies
  • Collaborate with cross-functional teams to develop and execute community-related projects
  • Provide exceptional customer service and support to community members

Requirements:

  • Proven work experience as a community manager or similar role
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentation skills
  • Hands-on experience with social media management
  • Ability to interpret website traffic
  • Knowledge of online marketing
  • Attention to detail, critical thinker, and problem solver

Preferred Qualifications:

  • Bilingual skills
  • Excel user level required

What We Offer:

  • Competitive salary: $10,000 MXN per month
  • Bonus: $6,900 MXN per month
  • Full-time employment
  • Option to contract indefinitely


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