People First Consultant

hace 1 semana


Naucalpan de Juárez, México Ford Motor Company A tiempo completo

Job Summary

We are seeking a highly skilled and experienced HR Service Delivery Expert to join our team at Ford Motor Company. As a key member of our HR Shared Services team, you will be responsible for delivering exceptional customer service and support to our employees and stakeholders.

Key Responsibilities

  • Provide timely and accurate responses to employee inquiries and requests for HR-related services
  • Escalate complex issues to senior HR staff or other stakeholders as needed
  • Collaborate with internal teams to resolve issues and improve HR processes
  • Develop and maintain knowledge of HR policies, procedures, and systems
  • Provide training and support to new hires and other team members as needed

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Minimum 1+ years of experience in HR service delivery or customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills

Preferred Qualifications

  • Master's degree in Human Resources or related field
  • Experience working in a global HR environment
  • Knowledge of HR systems and technology
  • Fluency in multiple languages

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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