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Content Solutions Manager

hace 2 meses


Ciudad de México, Ciudad de México Nielsen A tiempo completo
Job Summary

We are seeking a highly skilled Content Business Engagement Manager to join our team at Nielsen. As a key member of our Content organization, you will be responsible for driving the successful collection and execution of content-related requirements for assigned customer onboarding, product launches, or enhancements.

Key Responsibilities
  • Collaborate with Sales, Customer Experience, Product, and other groups to define and document new content requests, communicate those requirements to Content Operational leads, and ensure that Content fully meets those needs on time and on budget.
  • Work closely with the Regional Director of CBE to contribute to Content Delivery SOPs and best practices.
  • Develop and maintain health reports for top accounts and SLAs.
  • Represent Content in customer meetings and lead new SLA and RFP projects.
Requirements and Qualifications
  • Bachelor's degree in Business, Communications, or a related field is required.
  • A minimum of 3-5 years of experience with Video, Music, and/or Sports data products or services is required.
  • Effective verbal, written, presentation, and interpersonal communication skills in English are essential.