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Customer Service Ambassador

hace 2 meses

Hermosillo, Sonora, México Intugo A tiempo completo

**Job Summary**

Intugo is seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

**Key Responsibilities**:

• Make outbound calls to follow up on customer inquiries, schedule appointments, and provide information as needed

• Identify customer needs and recommend appropriate products or services

• Keep accurate records of customer interactions and transactions

• Follow up on customer inquiries not immediately resolved

• Maintain a high level of knowledge about our products and services

• Adhere to all company policies and procedures

• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously

• Collaborate with internal teams to resolve customer issues and provide seamless support

**Requirements**:

• High school diploma or equivalent

• Previous customer service experience is a plus

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize tasks effectively

• Ability to work in a fast-paced environment

• Strong attention to detail

• Ability to work well in a team environment

**What We Offer**:

• Competitive salary up to $19,200.00 per month

• Comprehensive benefits package, including meal vouchers

• Opportunities for professional growth and development

• Collaborative and dynamic work environment