Customer Service and Account Management Professional
hace 2 meses
North American Production Sharing seeks a skilled Customer Service and Account Management Professional to join our team. This individual will be responsible for delivering exceptional customer service, resolving customer inquiries and complaints, and maintaining ongoing relationships with customers, sales staff, distribution, purchasing, manufacturing, and marketing.
Main Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with sales staff, distribution, purchasing, manufacturing, and marketing to ensure seamless customer service experience
- Provide product knowledge and recommendations to customers to meet their needs
- Analyze and resolve complex customer complaints and issues
Requirements:
- Bachelor's degree or equivalent experience in a related field
- Minimum 2 years of experience in customer service or account management in a service/manufacturing environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Fluency in English (Spanish is a plus)
Benefits:
- Competitive salary: $42,000 - $62,000 per year
- Full-time position with a comprehensive benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
About North American Production Sharing:
We are a leading provider of production sharing services, dedicated to delivering high-quality products and exceptional customer service. Our team is passionate about innovation, teamwork, and continuous improvement. If you are a motivated and results-driven professional looking for a challenging opportunity, we encourage you to apply.
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