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Housekeeping Operations Manager
hace 2 meses
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Naya Homes. As a key member of our operations team, you will be responsible for overseeing the housekeeping operations of our properties, ensuring that our guests receive a magical stay experience.
Key Responsibilities- Schedule and coordinate all housekeeping activities, including check-out cleans, midstay cleans, refreshes, and deep cleans.
- Ensure proper assignment of tasks using company software and monitor completion rates by each housekeeper.
- Maintain high standards of cleanliness and presentation in all properties.
- Oversee the housekeeping supervisor and housekeepers, providing guidance, support, and training as needed.
- Monitor and manage cleaning revenue, cleaning costs, and transportation costs to optimize profitability.
- Implement and enforce company standards, protocols, and safety procedures.
- Conduct regular inspections to ensure quality control and guest satisfaction.
- Address any guest concerns or issues related to cleanliness promptly and effectively.
- Collaborate with other departments to ensure seamless operations and guest satisfaction.
- Develop and maintain relationships with vendors and suppliers to ensure quality service and cost-effectiveness.
- Implement strategies to improve efficiency, productivity, and cost-effectiveness of housekeeping operations.
- Manage the rotation and scheduling of the housekeeping team to ensure adequate coverage and optimal performance.
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 3 years of experience in housekeeping management or similar role.
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Proficiency in housekeeping software and Microsoft Office Suite.
- Knowledge of industry standards and best practices.
- Ability to multitask and work effectively under pressure.
- Attention to detail and commitment to quality.
- Flexibility to work weekends, holidays, and evenings as needed.
- Competitive salary: $25,000.00 - $30,000.00 per month.
- Full-time employment with a 8-hour workday.
- Option for indefinite contract.
- Health insurance.
- Meal vouchers.
Naya Homes is a vacation rental management company that helps homeowners increase their financial returns and remove their operating burden while providing guests with magical stays. We are building a new asset class in Latin America and are seeking talented individuals to join our team.
