Cybersecurity Support Engineer

hace 3 días


Guadalajara, Jalisco, México F5 Networks, Inc. A tiempo completo
Job Summary

We are seeking a skilled Cybersecurity Support Engineer to join our team at F5 Networks, Inc. in Guadalajara, Mexico.

About the Role

This is an exciting opportunity for a talented professional who is passionate about providing exceptional customer support and resolving complex technical issues. As a Cybersecurity Support Engineer, you will be responsible for delivering top-notch support to our customers, ensuring their satisfaction with our products and services.

Main Responsibilities
  • Provide remote technical assistance to customers via phone, email, and WebEx.
  • Investigate and resolve complex technical issues related to F5 solutions.
  • Collaborate with internal teams to ensure timely and effective issue resolution.
  • Maintain accurate records of customer interactions and issue resolutions.
Requirements

To be successful in this role, you should have:

  • A Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 5 years of experience in a technical support role, preferably in cybersecurity.
  • Excellent communication and problem-solving skills.
  • Proficiency in Windows OS and networking protocols (TCP/IP, OSI Model).
  • Familiarity with F5 products and services.
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary range of $80,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including holidays and vacation days.
  • Ongoing training and development opportunities to enhance your skills and career growth.
About F5 Networks, Inc.

F5 Networks, Inc. is a leading provider of application delivery and security solutions. Our mission is to empower organizations to create, secure, and run applications that enhance the digital world. We value diversity, inclusion, and teamwork, and we offer a collaborative and dynamic work environment.



  • Guadalajara, Jalisco, México Radian Generation LLC A tiempo completo

    Job SummaryThe Cybersecurity Engineer I role at Radian Generation LLC involves executing work orders, support tickets, and project tasks to meet security and compliance obligations for customer facilities.This position focuses on OT systems within our Managed Security Services (MSS) operations, requiring evidence collection, security hardening, vulnerability...


  • Guadalajara, Jalisco, México Palo Alto Networks, Inc. A tiempo completo

    About UsPalo Alto Networks, Inc. is a leading cybersecurity company that empowers organizations to prevent cyber breaches and protect their digital way of life.Our MissionWe aim to be the cybersecurity partner of choice, protecting our digital world from ever-evolving threats.Job DescriptionSr Technical Support Engineer (Cortex Xsiam Guadalajara,...


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    Company Overview">Cognizant is a leading IT services provider that enables global enterprises to outperform the competition and stay ahead in their industries. Our team is dedicated to delivering exceptional results through our commitment to innovation, quality, and customer satisfaction.">Estimated Salary: $120,000 - $180,000 per annum">Job Description">We...


  • Guadalajara, Jalisco, México F5 A tiempo completo

    We are seeking a skilled Cybersecurity Network Engineer to join our team at F5, where we bring a better digital world to life. As an Enterprise Network Engineer-Security Product Advanced WAF/AFM focused role, you will be responsible for providing Tier-3 support for F5 Global Services.Responsibilities:Take ownership of issues and drive them to...

  • CyberSecurity Specialist

    hace 4 semanas


    Guadalajara, Jalisco, México Avertium A tiempo completo

    Company OverviewAvertium is a leading cybersecurity provider that offers more than just standard approaches to protect businesses from cyber threats. With over 1,200 organizations across various sectors relying on us, we strive to provide smarter and stronger solutions based on rigor, relevance, and responsiveness.Job DescriptionWe are seeking motivated...


  • Guadalajara, Jalisco, México Palo Alto Networks A tiempo completo

    About This RoleWe are seeking a skilled Cybersecurity Services Account Manager to join our team at Palo Alto Networks. As a key member of our support team, you will be responsible for ensuring our customers receive exceptional service and support.Key Responsibilities:Manage customer services experiences to exceed expectationsPartner with the account team to...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    **Company Overview**IBM Consulting is a leading global professional services business with market-leading capabilities in business and technology transformation. Our experts offer strategy, experience, technology, and operations services to innovative companies worldwide.Our clients trust us to accelerate their businesses through collaboration and the...


  • Guadalajara, Jalisco, México F5 A tiempo completo

    Job OverviewInnovate and grow with F5, a leader in cybersecurity solutions. We are seeking a highly skilled Cybersecurity Specialist II - Cloud Security Engineer to join our team.Key Responsibilities:Implement proactive and reactive measures to mitigate Application Layer security attacks or threats against customers.Engage directly with customers under...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    About the RoleWe are seeking a skilled Cybersecurity Threat Response Specialist to join our team. As a key member of our cybersecurity group, you will play a critical role in ensuring the security and integrity of our systems and data.Job Responsibilities:Participate in cybersecurity investigations to identify and mitigate potential threatsAssist in...


  • Guadalajara, Jalisco, México Zillow A tiempo completo

    About the RoleWe are seeking a motivated and detail-oriented Cybersecurity Threat Analyst to join our team. In this entry-level role, you will play a key part in protecting our organization's digital assets by supporting investigation, detection, and response activities.Job Responsibilities:Monitor security alerts from various sources and escalate incidents...

  • Software Support Engineer

    hace 2 semanas


    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're looking for an exceptional individual to join our team as a Software Support Engineer.Cognizant is one of the largest and fastest-growing IT services providers worldwide, offering a great place to work with opportunities for career growth and development.As a Software Support Engineer, you will be responsible for:Main Responsibilities:Providing...


  • Guadalajara, Jalisco, México Oracle A tiempo completo

    About the RoleWe are seeking a highly skilled Cybersecurity Incident Response Engineer to join our team at Oracle in Guadalajara, Mexico. In this role, you will be responsible for supervising our security tools, performing investigations of escalated notable events, and executing our processes.This position requires a strong understanding of computer...


  • Guadalajara, Jalisco, México Kyndryl A tiempo completo

    About the RoleKyndryl is a leader in designing, building, managing, and modernizing mission-critical technology systems. We are seeking a skilled Pki Cybersecurity Specialist to join our Security & Resiliency practice.The Security & Resiliency TeamOur team ensures the security, availability, reliability, and resilience of enterprises, regardless of size and...


  • Guadalajara, Jalisco, México Echelon Risk + Cyber A tiempo completo

    About Echelon Risk + CyberWe're a leading cybersecurity firm dedicated to defending the basic human right to security and privacy. Our Risk Advisory Group is growing, and we're looking for an enthusiastic professional to join our team.This role offers a unique opportunity to work on client projects and assist in building processes that support our continued...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    About the RoleWe are seeking a highly skilled Cybersecurity Solutions Specialist to join our team at IBM Consulting. In this role, you will work closely with clients to implement and customize data security solutions, including database activity monitoring and data leak prevention.As a key member of our delivery center team, you will have the opportunity to...


  • Guadalajara, Jalisco, México Echelon Risk + Cyber A tiempo completo

    About Echelon Risk + CyberWe are a leading cybersecurity company dedicated to protecting our clients' interests and assets. Our team is comprised of highly skilled professionals who share a passion for innovation and excellence.Job Description: Senior Offensive Security ConsultantThis role involves executing security assessments and audits, including...


  • Guadalajara, Jalisco, México Amdocs A tiempo completo

    Job OverviewAmdocs, a leading provider of software products and services, is seeking a Technical Support Engineer to join their team. This role will provide opportunities to gain valuable experience in software integrative systems and work with advanced technologies.About AmdocsAmdocs helps service providers accelerate their migration to the cloud, enable...


  • Guadalajara, Jalisco, México Plexus A tiempo completo

    Job SummaryPlexus is seeking a highly skilled Cybersecurity Infrastructure Specialist to join our team. The successful candidate will be responsible for maintaining the health and availability of our systems, networks, and technologies.Main Responsibilities:Maintain systems, networks, technologies, inventory, or processes that provide a solution to a...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are currently seeking a talented Technical Support Engineer to join our team in Mexico. As a key member of our support team, you will be responsible for providing expert-level technical support to our clients. If you have a passion for problem-solving and are looking for a challenging role that offers opportunities for growth and development, we encourage...


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    We are seeking an exceptional Tech Support Specialist to join our team as a System Engineer at Cognizant.As a System Engineer, you will be responsible for performing proactive maintenance activities, engaging in automation, and conducting root cause analysis and remediation.Key responsibilities include:Writing and maintaining scripts to monitor system...