Senior CRM Implementation Manager
hace 2 semanas
The Company Overview
Rockpoint Legal Funding is a leading legal funding company on the West Coast, dedicated to providing support to plaintiffs and their families during the litigation process. With a focus on delivering exceptional customer service and driving growth, Rockpoint offers a range of services to personal injury attorneys, including pre-and post-settlement funding, non-recourse cost advances, and medical lien purchases.
This commitment to excellence has earned Rockpoint an endorsement from the Consumer Association of California (CAOC), a statewide consumer attorney association.
The Role
We are seeking a highly skilled Crm Deployment Specialist to lead the deployment and integration of CRM solutions across multiple departments. This critical role will drive CRM transformation initiatives, align projects with organizational strategy, and ensure successful implementation and adoption.
The Ideal Candidate
To succeed in this position, you will have 5+ years of experience in project management, with a focus on CRM implementations. Your proven track record of managing full project life cycles, from planning to implementation and post-go-live support, will be essential in this role. You will also possess strong technical skills and familiarity with CRM architecture, data structures, and system integrations.
A Bachelor's degree in Computer Science, Information Systems, Business, or a related field is required, and a Master's degree is a plus. You will also have certification in PMP, CPM, or PRINCE, and proficiency in project management software such as MS Project, Asana, or JIRA.
You will work closely with stakeholders to capture and prioritize requirements, translate business needs into actionable project steps, and manage backlogs and sprint goals. Your excellent communication and stakeholder management abilities will be crucial in ensuring the successful execution of this project.
Salary Range: $120-$160 per hour DOE.
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