Operational Support Associate
hace 2 meses
Citi is seeking an Operational Support Associate to join its team. This role is an entry-level position responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.
**Job Summary:**
The Operational Support Associate will serve as a liaison between operations staff, relationship managers, project managers, custodians and clients. The primary objective of this role is to provide operational support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
**Responsibilities:**
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
**Requirements:**
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
**Education:**
High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Salary:**
The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience.
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