Operational Support Associate

hace 2 meses


Xico, México Citi A tiempo completo

Citi is seeking an Operational Support Associate to join its team. This role is an entry-level position responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.

**Job Summary:**

The Operational Support Associate will serve as a liaison between operations staff, relationship managers, project managers, custodians and clients. The primary objective of this role is to provide operational support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

**Responsibilities:**

  • Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
  • Conduct basic analysis and research as well as workflow management
  • Support an expansive array of products and services
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

**Requirements:**

  • 1-3 years of relevant experience
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area

**Education:**

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Salary:**

The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience.



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