Technical Support Associate

hace 2 meses


Xico, México Citi A tiempo completo
Job Overview

Citi is a leading global bank with operations in over 160 countries. We are seeking a Technical Support Associate - Customer Service to join our team.

The salary for this position is estimated to be around $55,000 - $70,000 per year, depending on location and experience.

Responsibilities
  • Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines
  • Ensure accuracy of research and compliance advice provided to members of sales force team
  • Develop information regarding required changes in reports and procedures
  • Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns
  • Support sales force and management by implementing recommendations concerning changes, improvements and enhancements
Requirements
  • Previous relevant experience (optional)
  • Effective verbal and written communication
  • Influencing and relationship management skills
  • Proven ability to creatively solve problems
  • English - 90%
  • Spanish - 90% - Native
  • Bachelor's/University degree (optional) - High School degree completed
Benefits

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.



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