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Guest Experience Ambassador
hace 2 meses
We are seeking a skilled Guest Experience Specialist to join our team at AC Hotel Guadalajara Mexico. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences, ensuring seamless operations, and upholding the highest standards of quality and service.
Key Responsibilities- Provide personalized guest experiences, addressing their needs and preferences
- Process operational needs, complete reports, and deliver quality meals
- Empower guests to explore the local area and provide recommendations
- Collaborate with colleagues to ensure seamless guest experiences
- Uphold quality standards, maintain confidentiality, and protect company assets
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Excellent communication and interpersonal skills, with a focus on delivering exceptional guest experiences
- Ability to work independently and as part of a team, with a customer-centric mindset
- Basic knowledge of hotel operations, including front desk, housekeeping, and food and beverage services
Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. We are looking for cultural innovators to join our team, who have an inner creativity and love for art, design, and culture.