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Customer Experience Ambassador
hace 1 mes
**About Us:**
Heranza Consulting Group is a team of professionals dedicated to helping business owners make informed decisions about their assets. Our headquarters are based in Guadalajara, and we have been supporting companies across North America since 1991.
**Job Summary:**
We are seeking a highly skilled and experienced **Customer Experience Ambassador** to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, supporting internal facilities activities, and collaborating with team members.
**Key Responsibilities:**
- Manage all front desk activities, ensuring a seamless and welcoming experience for clients and partners
- Meet, greet, and guide our clients and partners, providing personalized support and assistance
- Perform various administrative tasks, including coordinating meeting rooms and managing expenses
- Work closely with our CEO to ensure the smooth operation of our office
**Requirements:**
- 1+ years of experience in a similar role, preferably in a concierge or executive assistance capacity
- Excellent communication and interpersonal skills, with a strong focus on customer service
- Ability to work effectively in a fast-paced environment, with a high level of organization and attention to detail
- Impeccable presentation and a positive, charismatic personality
**Why Work at Heranza?:**
We are committed to creating a great environment for our team, with a focus on integrity, respect, and open communication. If you have a special need that requires accommodation, please let your recruiter know.
We offer a competitive salary, variable compensation, career path opportunities, and a range of benefits, including attractive and competitive salary, variable compensation, career path, multiple partnerships and alliances, and all benefits by law and great additional ones.
