Guest Experience Associate
hace 2 meses
About Marriott International:
We are a global hospitality leader, driven by a passion to delight our guests and make every moment count. With over 7,000 properties in 131 countries, we are committed to providing an exceptional experience to our guests.
Job Summary:
We are seeking a Guest Experience Specialist to join our team at AC Hotel Guadalajara Mexico. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized service to our guests.
Responsibilities:
- Process operational needs and address guest requests in a timely and efficient manner
- Complete reports and maintain accurate records
- Deliver quality meals and snacks to our guests
- Share information about local attractions and activities
- Collaborate with the team to ensure a seamless guest experience
Requirements:
- High school diploma or equivalent required
- No previous work experience necessary
- Ability to work in a fast-paced environment and multitask
- Excellent communication and interpersonal skills
About AC Hotels:
We are a forward-thinking hotel brand that embodies the spirit of innovation and creativity. Our hotels are designed to provide a unique and memorable experience to our guests, with a focus on attention to detail and exceptional service.
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