Guest Experience Associate

hace 2 meses


Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

About Marriott International:

We are a global hospitality leader, driven by a passion to delight our guests and make every moment count. With over 7,000 properties in 131 countries, we are committed to providing an exceptional experience to our guests.

Job Summary:

We are seeking a Guest Experience Specialist to join our team at AC Hotel Guadalajara Mexico. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized service to our guests.

Responsibilities:

  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and maintain accurate records
  • Deliver quality meals and snacks to our guests
  • Share information about local attractions and activities
  • Collaborate with the team to ensure a seamless guest experience

Requirements:

  • High school diploma or equivalent required
  • No previous work experience necessary
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills

About AC Hotels:

We are a forward-thinking hotel brand that embodies the spirit of innovation and creativity. Our hotels are designed to provide a unique and memorable experience to our guests, with a focus on attention to detail and exceptional service.



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