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We are seeking a highly skilled Customer Service Ambassador to join our team at Independent Recruiter. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and chat, resolving issues and answering questions in a timely and professional manner.
- Work closely with clients to understand their needs and preferences, tailoring our services to meet their unique requirements.
- Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
- Participate in ongoing training and development to stay up-to-date on industry trends and best practices.
Requirements:
- 1+ year of experience in customer-facing roles, preferably in a BPO or call center environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse clients and teams.
- Strong problem-solving and analytical skills, with a focus on delivering results-driven solutions.
- Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines.
What We Offer:
- A competitive hourly rate of $3-$5, with opportunities for overtime and bonuses.
- A comprehensive benefits package, including holiday pay and paid time off.
- A dynamic and supportive work environment, with ongoing training and development opportunities.
