Customer Service Ambassador
hace 4 semanas
The Offer
Join a market leader within IT Services and be part of a fantastic work culture. Enjoy an attractive salary and benefits package.
The Job
As a Customer Service Representative, you will be responsible for handling inbound calls and emails in a professional manner. You will resolve customer inquiries and requests, ensuring strong customer satisfaction. You will work with various internal teams to ensure prompt and accurate order processing and delivery. You will escalate customer feedback as required.
The Profile
To be successful in this role, you will have at least 1 year of experience in a Customer Service role, ideally within the IT Services industry. You will possess excellent interpersonal and written and verbal communication skills. You will have working knowledge of inbound, call, and outbound processes. You will be adaptable and thrive in changing environments. You will be highly goal-driven and work well in fast-paced environments. You will be a strong team player who can manage multiple stakeholders.
The Employer
Our client has been delivering workforce management solutions to Fortune 1000 clients globally. Our client portfolio includes leading international and local companies, regulatory bodies, professional associations, as well as small and medium enterprises.
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