Guest Experience Ambassador
hace 1 semana
About the Role:
We are seeking a skilled Guest Experience Specialist to join our team at Marriott International, Inc. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and efficient manner.
- Take ownership of the guest experience in the main areas of the hotel, with a focus on providing personalized service and exceeding guest expectations.
- Empower guests to have a memorable and unique experience, by providing a wide range of services and amenities.
- Work collaboratively with other hotel staff to ensure seamless service delivery and high levels of guest satisfaction.
- Maintain a safe and clean work environment, adhering to company policies and procedures.
Requirements:
- High school diploma or equivalent required.
- No related work experience necessary, but a passion for delivering exceptional guest experiences is essential.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills, with a focus on providing personalized service to guests.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
About Marriott International, Inc:
Marriott International, Inc. is a global hospitality company with a portfolio of brands that cater to a wide range of travelers. We are committed to delivering exceptional guest experiences and providing our employees with the training and resources they need to succeed.
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