Luxury Hotel Ambassador
hace 1 mes
We are seeking a skilled and experienced Concierge to join our team at Solaz, a Luxury Collection Resort in Los Cabos. As a member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and exceeding their expectations.
Key Responsibilities:
- Respond to guest requests for special arrangements or services, such as transportation, reservations, and dry cleaning
- Gather, summarize, and provide information to guests about the property and surrounding area amenities, including special events and activities
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
You will work closely with other departments, such as Bellperson and Housekeeping, to ensure seamless service delivery. Your attention to detail, excellent communication skills, and ability to think creatively will make you an asset to our team.
The ideal candidate will have high school diploma or G.E.D. equivalent and no prior related work experience is required. You will receive comprehensive training on our systems and procedures to ensure your success in this role.
**Salary:** $40,000 - $60,000 per year, depending on experience
**Benefits:*
- Competitive salary and bonus structure
- Comprehensive health insurance and retirement plan
- Free meals and accommodations during shift
- Opportunities for career advancement within Marriott International
We are committed to providing a safe and inclusive work environment for all employees. If you are passionate about delivering exceptional guest experiences and working in a dynamic team, we encourage you to apply for this exciting opportunity.
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