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UX Research Lead
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About the Role
We're seeking a seasoned UX Research Lead to join our team, driving innovation and strategic growth in our B2B SaaS solutions. As a key member of our user experience team, you will be responsible for leading foundational research activities, defining UX success metrics, and collaborating with cross-functional teams to deliver world-class products.
Key Responsibilities:
- Lead research projects from discovery to delivery, ensuring a user-centered approach to product development.
- Determine and recommend the most efficient and effective research approaches to solve business needs and meet agreed-upon objectives.
- Develop data-informed job maps, customer outcomes, and user archetypes to inform product decisions.
- Define and report on UX success metrics and behavioral targets, measuring the impact of your research on business outcomes.
- Collaborate with designers, product managers, and developers to integrate research findings into product roadmaps.
- Work closely with stakeholders to communicate research insights and recommendations, ensuring alignment across the organization.
- Mentor and assist junior researchers, promoting knowledge sharing and growth within the team.
About You
We're looking for a highly skilled and experienced UX Research Lead who can bring expertise in qualitative and quantitative research methods, as well as a deep understanding of user-centered design principles. If you have a passion for driving innovation and growth through research, we want to hear from you
Requirements:
- Master's degree or higher in Human-Computer Interaction, User Experience, Cognitive Psychology, or a related field.
- 5+ years of experience in UX research, with a proven track record of leading research projects and delivering results-driven insights.
- Experience working in Agile development environments, with a strong understanding of Scrum and Kanban methodologies.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- A strong portfolio showcasing your research experience, methodology, and impact on business outcomes.
What We Offer:
- An estimated salary of $120,000 - $180,000 per year, based on experience and location.
- A hybrid work model, with 2-3 days of remote work per week.
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Ongoing training and professional development opportunities, including access to industry-leading conferences and workshops.
- The chance to work on high-impact projects that drive business growth and innovation.
- A dynamic and inclusive work environment, with a commitment to diversity, equity, and inclusion.