Global Logistics Account Manager II

hace 7 días


Zapopan, Jalisco, México Ait Worldwide Logistics, Inc. A tiempo completo
Job Summary

We are seeking an experienced Global Customer Accounts Manager II to join our team at AIT Worldwide Logistics, Inc. in Chicago, IL. This role involves managing key accounts, developing strategic relationships with customers, and driving business growth.

As a seasoned logistics professional, you will be responsible for:

  • Developing and executing account strategies to meet or exceed sales targets
  • Building and maintaining strong relationships with key customers and stakeholders
  • Collaborating with internal teams to provide exceptional customer service and support
  • Analyzing market trends and competitor activity to inform business decisions
About the Role

This is a challenging and rewarding opportunity for a motivated and results-driven individual who is passionate about logistics and customer service. If you have a proven track record of success in account management and a desire to work in a fast-paced, dynamic environment, we encourage you to apply.

Responsibilities

The successful candidate will be responsible for:

  1. Managing a portfolio of key accounts and developing strategies to grow revenue and improve customer satisfaction
  2. Conducting regular business reviews with customers to identify opportunities for improvement and develop plans to address any issues
  3. Collaborating with internal teams to ensure seamless execution of customer orders and resolve any issues that may arise
  4. Staying up-to-date on industry trends and competitor activity to inform business decisions and stay ahead of the competition
Requirements

To be considered for this role, you will need:

  • A minimum of 10 years' experience in freight forwarding operations, account management, or sales in the supply chain industry
  • Advanced understanding of air and ocean imports and exports
  • Excellent communication, negotiation, and problem-solving skills
  • Ability to work independently and as part of a virtual team across multiple time zones and global geographies
What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and paid time off. We also offer opportunities for professional development and career advancement in a dynamic and growing company.



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