Global Customer Account Strategist

hace 1 mes


Zapopan, Jalisco, México Ait Worldwide Logistics, Inc. A tiempo completo
About AIT Worldwide Logistics

A leading global freight forwarder, AIT Worldwide Logistics helps businesses expand their reach by accessing markets worldwide. For over 40 years, the company has built a network of trusted partnerships in various industries, including aerospace, automotive, and more.

Backed by scalable technology, AIT offers flexible business models that customize door-to-door deliveries via sea, air, ground, and rail – on time and on budget. With expert teams staffing over 100 locations globally, AIT provides full-service options, including customs clearance, warehouse management, and white glove services.

Compensation Package

Your base compensation may be supplemented with a bonus based on business and individual performance metrics. Benefits include medical, dental, vision, life insurance, and disability coverage, as well as a 401(k) plan and tuition reimbursement for personal development.

Job Summary

The Global Customer Accounts Manager II is responsible for developing, leading, and managing key customer relationships. This role requires strategic thinking, excellent communication skills, and the ability to analyze account data and provide sales and service quality forecasts.

Key Responsibilities
  • Develop solutions that meet customer needs, coordinating with other departments and employees as needed
  • Analyze account data to provide sales and service quality forecasts
  • Create and deliver MBR and QBR data to meet or exceed global sales and client expectations
  • Review account budgets, pricing, and quoting to improve cost effectiveness
  • Assist global sales staff and offices with customer relations, issue resolution, and creating client solutions
Requirements
  • 10+ years of relevant experience in freight forwarding operations, account management, or sales experience in the supply chain industry
  • Advanced understanding of air and ocean imports and exports
  • Proficient in MS Word, Excel, and other MS Office software
  • Ability to multitask with strong attention to detail
  • Self-motivation and ability to work within a virtual team across multiple time zones and geographies
Estimated Annual Salary: $95,000 - $115,000

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