Senior Specialist, Employee Services

hace 2 meses


Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking an experienced Senior Specialist to join our Global Business Services (GBS) People & Culture (P&C) team at Warner Bros. Discovery. As a key member of our team, you will provide exceptional customer service to our employees, alumni, managers, and business partners.

Key Responsibilities
  • Analyze and respond to employee inquiries and requests related to HR, pay, policy, benefits, and employee data.
  • Provide support for self-service and P&C technology tools, ensuring employees have the resources they need to succeed.
  • Collaborate with internal teams to resolve complex issues and improve processes.
  • Develop and maintain knowledge of company policies, procedures, and resources.
  • Contribute to departmental projects and initiatives, driving continuous improvement and excellence.
Requirements
  • 3-5 years of experience in HR, customer service, or a related field, preferably in a global or HR environment.
  • High school diploma or equivalent experience in a related field.
  • Fluency in English and Spanish, with Brazilian Portuguese a plus.
  • Experience with Workday HR/payroll or other SaaS payroll and ServiceNow or other case management/knowledgebase tools.
  • Strong relationship management, process management, and organizational skills.
  • Exceptional communication and customer service skills.
About Warner Bros. Discovery

Warner Bros. Discovery is a global leader in the media and entertainment industry, with a rich history of innovation and creativity. We are committed to building a diverse and inclusive workforce, and we welcome applications from talented individuals who share our values.



  • Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    Job Title: Senior Specialist, Employee ServicesWarner Bros. Discovery is seeking a highly skilled Senior Specialist, Employee Services to join our Global Business Services (GBS) People & Culture (P&C) team. In this role, you will provide exceptional customer service to all Warner Bros. Discovery employees, alumni, managers, and business partners.Key...


  • Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Specialist to join our Global Business Services (GBS) People & Culture (P&C) team at Warner Bros. Discovery. As a Senior Specialist, you will provide an efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, alumni, managers, and business...


  • Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    About the Role:Warner Bros. Discovery is seeking an Employee Services Senior Specialist to join the Global Business Services (GBS) People & Culture (P&C) team. In this role, the associate provides an efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, alumni, managers, and business partners.Key...


  • Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    About the Role:Warner Bros. Discovery is seeking a highly skilled and experienced Employee Services Senior Specialist to join the Global Business Services (GBS) People & Culture (P&C) team. In this role, you will provide exceptional customer service to Warner Bros. Discovery employees, alumni, managers, and business partners.Key Responsibilities:Analyze,...


  • Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    About the Role:Warner Bros. Discovery is seeking a highly skilled Employee Services Senior Specialist to join the Global Business Services (GBS) People & Culture (P&C) team. In this role, the associate will provide an efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, alumni, managers, and business...


  • Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Job Title: Senior Integration SpecialistAbout the Role:We are seeking a skilled Senior Integration Specialist to join our team at NTT DATA Services. As a key member of our team, you will be responsible for creating and managing build pipelines in Bamboo and Gitlab, troubleshooting build and deployment failures, and contributing to the release management...


  • Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Systems Integration Specialist to join our team at NTT DATA Services. The ideal candidate will have a strong background in cloud infrastructure, DevOps, and systems integration.Key Responsibilities:Create and manage build pipelines in Bamboo and GitLabTroubleshoot build and deployment failuresRelease...


  • Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Job Title: Senior Systems Integration SpecialistWe are seeking a highly skilled Senior Systems Integration Specialist to join our team at NTT DATA Services. As a key member of our team, you will be responsible for designing, implementing, and maintaining complex systems integration solutions.Key Responsibilities:Design and implement cloud-based...


  • Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Job Title: Senior Systems Integration SpecialistWe are seeking a highly skilled Senior Systems Integration Specialist to join our team in CDMX, Ciudad de México (MX). As a key member of our DevOps team, you will be responsible for designing, implementing, and maintaining complex cloud-based systems.Key Responsibilities:Design and implement CI/CD pipelines...


  • Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Job Title: Senior Systems Integration SpecialistWe are seeking a highly skilled Senior Systems Integration Specialist to join our team in CDMX, Ciudad de México (MX). As a key member of our team, you will be responsible for designing, implementing, and maintaining complex systems integration solutions.Key Responsibilities:Design and implement build...

  • HR Services Specialist I

    hace 2 semanas


    Ciudad de México, Ciudad de México Abb A tiempo completo

    HR Services Specialist I Role Summary:At ABB, we are committed to driving diversity and inclusion across all dimensions. We are seeking a talented HR Services Specialist I to join our team, responsible for delivering HR service assistance to the HR community, business managers, and employees.Key Responsibilities:Process complex and escalated HR requests...


  • Ciudad de México, Ciudad de México Petco A tiempo completo

    Job SummaryPetco is seeking an experienced Employee Relations Specialist to join our team. As an Employee Relations Specialist, you will be responsible for providing guidance and support to employees and management on employee relations issues, including investigations, policy development, and employee communications.Key ResponsibilitiesInvestigate and...

  • HR Services Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Abb A tiempo completo

    HR Services Specialist - REPSEAbout the RoleWe are seeking a highly skilled HR Services Specialist to join our team in San Luis Potosí, Mexico. As a key member of our HR Services team, you will provide exceptional support to our HR community, business managers, and employees.Your ResponsibilitiesAssist and coach less-experienced staff to enable them to...


  • Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    About the Role:We are seeking a highly skilled Senior Technical Support Specialist to join our team at NTT DATA Services. As a key member of our support team, you will be responsible for providing expert-level technical support for complex issues, collaborating with stakeholders to resolve problems, and contributing to the development of new tools and...

  • Senior Legal Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    Job Title: Senior Legal SpecialistCiti is seeking a highly skilled Senior Legal Specialist to join its team in the Treasury business unit. This role will require expertise in Financial Law, with a strong focus on supporting the company's business goals.Key Responsibilities:Advanced English language skills (speaking, reading, writing) are mandatory for this...


  • Ciudad de México, Ciudad de México ZINC Zillow, Inc. A tiempo completo

    About the TeamThe Employee Service Center (ESC) team at Zillow is dedicated to providing exceptional HR support to employees in a Cloud HQ environment. As a key member of this team, you will play a crucial role in transforming how employees access HR support and services.About the RoleWe are seeking a highly organized and proactive Employee Service...


  • Ciudad de México, Ciudad de México Mercer A tiempo completo

    Talent Strategy and Employee Experience Senior ConsultantMercer is seeking a seasoned professional to join our team as a Talent Strategy and Employee Experience Senior Consultant. This role will involve providing strategic guidance to clients on talent management and employee experience initiatives.Key Responsibilities:Develop and implement talent management...


  • Ciudad de México, Ciudad de México LTIMindtree A tiempo completo

    Job SummaryLTIMindtree is seeking a highly skilled Senior Specialist to join our team. The ideal candidate will have expertise in Spring Boot, RESTful web services, and cloud experience. Strong communication skills and a proactive approach to problem-solving are essential.Key ResponsibilitiesDesign and develop scalable applications using Spring Boot.Build...


  • Ciudad de México, Ciudad de México ADP, Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled GlobalView Application Services Consultant to join our team at ADP, Inc. As a key member of our team, you will be responsible for providing expert-level support and guidance to our clients on the implementation and configuration of our GlobalView application.Key ResponsibilitiesIssue Resolution: Provide timely and...


  • Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Systems Integration Specialist to join our team in Mexico. The ideal candidate will have strong experience in Source Control tools, CI/CD pipelines, Cloud infrastructure, and Container Management.Key Responsibilities:Create and manage Build pipelines in Bamboo and GitlabTroubleshoot build and deployment...