Project Portfolio Analyst

hace 1 semana

Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Description

We are seeking a detail-oriented and business-focused Project Portfolio Analyst to join Zendesk's Corporate Program Management Office (CPMO) to help us effectively manage and optimize our project and OKR portfolios to ensure we meet our company objectives.

This role partners with CPMO leadership, Corporate Strategy, and teams across the company to build and maintain our cross-functional program roadmap and support governance of our company strategy via OKRs.

Key Responsibilities

  • Develop and maintain strategic project portfolio reports, roadmaps, and OKR reporting for senior leadership.
  • Collaborate with Business Leads, Program Managers, and delivery team leaders to ensure accurate and timely reporting of program plans and OKR status.
  • Identify areas for improvement and make strategic recommendations to optimize OKR governance and cross-functional resource alignment processes.
  • Communicate effectively with cross-functional teams to synthesize information, understand challenges, and recommend solutions.
  • Assist in the development and implementation of cross-functional resource planning, change control, and OKR governance practices.
  • Prioritize and manage multiple assignments simultaneously in a fast-paced environment.
  • Contribute to the overall success of the organization by providing valuable insights and recommendations based on the project portfolio and OKRs.

Requirements

  • Minimum of 2 years in a Program Manager, Project Portfolio Analyst, Operations Analyst, or similar role within a fast-paced SaaS environment.
  • Demonstrated problem-solving and analytical skills along with the ability to communicate effectively with individuals across the organization.
  • Ability to tailor your approach and those of the Strategy & Transformation Team to meet the needs of Zendesk teams.
  • Ability to follow and positively influence OKR and CPMO methodology and best practices.
  • Proficient experience with Google Suite (sheets, docs, slides, etc.) and Smartsheet.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.

  • Project Portfolio Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    {"h2": "Job Opportunity at Zendesk", "p": "At Zendesk, we're seeking a detail-oriented and business-focused professional to join our Corporate Program Management Office (CPMO) as a Project Portfolio Analyst. This role will play a crucial part in helping us effectively manage and optimize our project and OKR portfolios to meet our company objectives.", "ul":...

  • Project Portfolio Manager

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewZendesk is seeking a detail-oriented and business-focused Project Portfolio Analyst to join our Corporate Program Management Office (CPMO) to help us effectively manage and optimize our project and OKR portfolios to ensure we meet our company objectives.This role partners with CPMO leadership, Corporate Strategy, and teams across the company to...

  • Project Portfolio Manager

    hace 7 días

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job DescriptionIn Zendesk, we are seeking a detail-oriented and business-focused Project Portfolio Analyst to join our Corporate Program Management Office (CPMO) to help us effectively manage and optimize our project and OKR portfolios to ensure we meet our company objectives.This role partners with CPMO leadership, Corporate Strategy, and teams across the...

  • Project Portfolio Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewZendesk is seeking a detail-oriented and business-focused Project Portfolio Analyst to join our Corporate Program Management Office (CPMO) to help us effectively manage and optimize our project and OKR portfolios to ensure we meet our company objectives.This role partners with CPMO leadership, Corporate Strategy, and teams across the company to...

  • IT Project Portfolio Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewWe are seeking a dedicated IT Portfolio Analyst to join our dynamic team. This role is essential in managing and optimizing our technology investments to enhance operational efficiency and drive strategic initiatives.Key Responsibilities:Analyze and evaluate IT project portfolios to ensure alignment with business objectives.Collaborate with...

  • Strategic Project Portfolio Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewAt Zendesk, we are seeking a meticulous and business-oriented Strategic Project Portfolio Specialist to join our Corporate Program Management Office (CPMO). This role is essential in helping us efficiently manage and enhance our project and OKR portfolios, ensuring alignment with our organizational goals. You will collaborate closely with CPMO...

  • Strategic Project Portfolio Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewAt Zendesk, we are seeking a meticulous and business-oriented Strategic Project Portfolio Specialist to join our Corporate Program Management Office (CPMO). This position plays a crucial role in managing and enhancing our project and OKR portfolios, ensuring alignment with our organizational goals. The Specialist will collaborate with CPMO...

  • Strategic Project Portfolio Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewAt Zendesk, we are seeking a meticulous and business-oriented Strategic Project Portfolio Specialist to join our Corporate Program Management Office (CPMO). This role is pivotal in managing and enhancing our project and OKR portfolios, ensuring alignment with our organizational goals. You will collaborate closely with CPMO leadership, Corporate...

  • Strategic Project Portfolio Coordinator

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewAt Zendesk, we are seeking a meticulous and business-oriented Strategic Project Portfolio Coordinator to join our Corporate Program Management Office (CPMO). This role is pivotal in assisting us to effectively manage and enhance our project and OKR portfolios, ensuring alignment with our organizational goals. You will collaborate closely with...

  • Strategic Project Portfolio Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewAt Zendesk, we are seeking a meticulous and business-oriented Strategic Project Portfolio Specialist to join our Corporate Program Management Office (CPMO). This role is pivotal in assisting us to efficiently manage and enhance our project and OKR portfolios, ensuring alignment with our organizational goals. You will collaborate closely with CPMO...

  • Strategic Project Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewAt Zendesk, we are seeking a detail-oriented and business-focused Project Portfolio Analyst to join our Corporate Program Management Office (CPMO) to help us effectively manage and optimize our project and OKR portfolios to ensure we meet our company objectives.This role partners with CPMO leadership, Corporate Strategy, and teams across the...

  • Technology Portfolio Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewWe are seeking a dedicated IT Portfolio Analyst to join our dynamic team. This role is crucial in managing and optimizing our technology investments to ensure alignment with business objectives.Key Responsibilities:Analyze and assess the performance of IT portfolios to drive strategic decision-making.Collaborate with cross-functional teams to...

  • Marketing Portfolio Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Coca Cola A tiempo completo

    Job Title: Marketing Portfolio AnalystAbout the Role:We are seeking a highly skilled Marketing Portfolio Analyst to join our team in Mexico. As a key member of our marketing team, you will be responsible for managing bottler alignment on the marketing agenda, providing market input for the development of OU- and market-level Innovation projects, and...

  • Portfolio Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a skilled Portfolio Analyst to join our team. As a Portfolio Analyst, you will be responsible for conducting ongoing analysis of products in our portfolio, understanding key characteristics of customers, and proactively monitoring internal sources of data to assess and inform proposition health.Key ResponsibilitiesConduct...

  • Portfolio Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a skilled Portfolio Analyst to join our team. As a Portfolio Analyst, you will be responsible for conducting ongoing analysis of products in our portfolio, understanding key characteristics of customers, and proactively monitoring internal sources of data to assess and inform proposition health.Key ResponsibilitiesConduct...

  • Credit Portfolio Risk Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    Credit Portfolio Intermediate AnalystThe Credit Portfolio Intermediate Analyst plays a crucial role in managing Citi's portfolio exposure to clients and counterparties globally. This intermediate-level position is responsible for conducting credit reviews, credit approval, and monitoring the portfolio to identify credit migration in coordination with the...

  • Investment Portfolio Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México F1605 Franklin Templeton Investment Services (Mexico), S de RL A tiempo completo

    At Franklin Templeton, our mission is centered around achieving superior client outcomes. We accomplish this by closely collaborating with our clients, evaluating their strategic requirements, and pinpointing the solutions that effectively address their challenges. With over 9,500 professionals across 30 countries, we are dedicated to providing investment...

  • Investment Portfolio Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México F1605 Franklin Templeton Investment Services (Mexico), S de RL A tiempo completo

    At Franklin Templeton, our mission is centered around achieving superior client outcomes. We accomplish this by collaborating closely with our clients, evaluating their strategic requirements, and pinpointing the solutions that address their challenges. With over 9,500 employees across 30 countries, we are dedicated to providing investment solutions to...

  • Investment Portfolio Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México F1605 Franklin Templeton Investment Services (Mexico), S de RL A tiempo completo

    At Franklin Templeton, our primary focus is on enhancing client outcomes through strategic partnerships. We collaborate closely with our clients to assess their unique needs and identify tailored solutions. With over 9,500 dedicated professionals across 30 countries, we are committed to delivering investment solutions to clients in more than 155 countries....

  • Credit Portfolio Risk Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    Credit Portfolio Intermediate Analyst RoleThe Credit Portfolio Intermediate Analyst is an intermediate-level position responsible for conducting credit reviews, credit approval, and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage the bank's portfolio exposure...