Client Services Professional

hace 2 meses


Santiago de Querétaro, Querétaro de Arteaga, México Xe A tiempo completo

Job Summary
Xe is seeking a highly motivated and skilled Client Services Professional to join our team in Queretaro, Mexico. In this sales growth role, you will be the first point of contact for potential customers, responsible for qualifying inbound calls and creating sales opportunities.

Key Responsibilities

  • Handle inbound calls from potential and existing customers, providing information and answering queries.
  • Qualify leads by understanding customer needs and identifying potential sales opportunities.
  • Promote Xe's products and services, tailoring your message to meet the specific needs of each caller.
  • Convert qualified leads into sales by guiding customers through the sales process, ensuring smooth transactions.

Requirements

  • Experience in a customer service or sales role (preferred but not required).
  • Interest in financial services.
  • Excellent communication skills, both spoken and written.
  • High level of English proficiency.

About Xe

Xe is a leading provider of currency services and products. Our comprehensive range of services includes a Currency Converter, Market Analysis, Currency Data API, and secure Money Transfers for individuals and businesses.

What We Offer

  • Competitive market-based salary.
  • 23 days holiday.
  • Medical Insurance.
  • Lunch Vouchers.
  • Euronet Employee Share Purchase Plan (ESPP).


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