Client Service Professional

hace 1 mes


Santiago de Querétaro, Querétaro de Arteaga, México Xe A tiempo completo
About the Role

We are seeking an ambitious and customer-focused Inbound Sales Representative to join our team at Xe. As a Junior Associate, you will be the first point of contact for potential customers, responsible for qualifying inbound calls and creating sales opportunities.

Key Responsibilities:

  • Qualify leads by understanding the needs of each caller and identifying potential sales opportunities.
  • Promote Xe's products and services, tailoring your message to meet the specific needs of each caller.
  • Convert qualified leads into sales by guiding customers through the sales process, ensuring smooth transactions.
  • Maintain accurate records of customer interactions, sales opportunities, and follow-up actions in Zendesk.

Requirements:

  • Experience in a customer service or sales role (preferred but not required).
  • Interest in financial services.
  • Excellent communication skills, both spoken and written.
  • High level of English proficiency (required).

At Xe, we value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community and are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.

This job description is intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements.



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