Customer Service Professional

hace 3 días


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

We are seeking a highly skilled and enthusiastic customer services professional to join our dynamic team in Queretaro, Mexico. In this role, you will be responsible for providing exceptional service to our customers by addressing their inquiries and resolving general queries.

Key Responsibilities:

  • Review and correct data of incorrectly processed transactions
  • Collaborate with the accounting department to reconcile and balance refunds of cancelled transactions

Requirements:

  • At least one year's work experience in customer services or a call center position
  • Strong customer orientation skills
  • Excellent communication skills (both oral and written)
  • Attention to detail
  • Good teamworking approach
  • Ability to work flexible schedules

What We Offer:

  • Competitive monthly salary ranging from $17,500 pesos
  • 5% food vouchers
  • 30 days bonus
  • 15 days of initial vacation
  • Life insurance
  • Free access to our gym
  • Dynamic and collaborative work environment
  • Cutting-edge tools and technology to make work easier
  • Free English and French classes

Ria values diversity and is an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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