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At Hewlett Packard, we're a global leader in the technology industry, with a rich history dating back to 1939. Our company is built on a culture of innovation, and we're constantly pushing the boundaries of what's possible.
**About the Role**:
We're seeking a highly skilled Inside Presales Technical Consultant to join our team. As a key member of our Presales organization, you'll provide technical guidance and support to our sales teams, helping them to navigate our Print portfolio of products, services, and solutions.
**Key Responsibilities**:
• Provide technical recommendations and direction on HP Print offerings
• Respond to and track technical questions from internal or external requestors
• Present the advantages of HP's Print products and solutions
• Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ)
• Support sales opportunities with in-depth technical understanding of HP's offerings
• Provide support on the status of technical and environmental regulations
• Deliver trainings to other departments about Print products and solutions
• Manage technical escalations and provide proactive technical updates to the sales community
• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources
**Requirements**:
• Native/Advanced proficiency in spoken and written English language
• Proficiency in another language is advantageous
• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science
• Advanced experience and knowledge in printing technologies, hardware, operating systems, software, and networking technologies
• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities
• Self-motivated with the ability to operate with minimal tactical direction
• Demonstrated motivation to seek knowledge and continuous learning
• Typically, minimum 5 years of relevant work experience
**Career Path**:
The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments i.e. Technical Marketing, Product Management, IT, etc., within the company are also possible.