Security Operations Manager

hace 2 semanas


Quintana Roo, México Accor Hotels A tiempo completo

Job Title: Security Operations Manager

Job Summary:

We are seeking a highly skilled Security Operations Manager to join our team at Accor Hotels. As a Security Operations Manager, you will be responsible for ensuring the smooth operation of all security systems within the hotel.

Key Responsibilities:

  • Initiate immediate corrective action when fault is detected
  • Assist Management, employees, and guests in every way that is consistent with the protection and prevention objectives
  • Coordinate with various departments and government agencies on routine matters and during emergencies
  • Monitor back of house areas with particular attention to unauthorized entry and exit points
  • Maintain records in respective Log Books for future reference
  • Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
  • Conduct inventory on keys, passes, walkie-talkies, pagers, and all other accountable stock
  • Ensure the cleanliness of Hotel Security Room and the surrounding areas
  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Comply with hotel and department policies and procedures at all times
  • Flexible with shifts working time as per operation required
  • Receive materials and equipment from suppliers with finance team
  • Attend all briefings, meetings, and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel
  • Take tour around the hotel and all facilities every 2 hours
  • Cover your colleagues during the day on break time
  • Check the crisis team members list for each shift make sure all information is there for emergency cases
  • Assist the billman for wake-up call requests if guest not answering
  • Make your daily report with all details during the day submitted to security manager before end of the day
  • Monitor all hotel operations and follow up any case according to security and solve the problem and report immediately
  • Monitor our heartiest and guest on duty and make sure everything goes smoothly all around the hotel
  • Check all parking areas and make sure there is nothing blocking the way
  • Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise

Qualifications:

Post Secondary school education with professional Security qualifications preferred. Minimum 2 – 3 years experience in a similar role is desirable in a 5-star hotel with at least 1 year in a supervisory role.



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