Security Operations Manager
hace 2 semanas
Job Title: Security Operations Manager
Job Summary:
We are seeking a highly skilled Security Operations Manager to join our team at Accor Hotels. As a Security Operations Manager, you will be responsible for ensuring the smooth operation of all security systems within the hotel.
Key Responsibilities:
- Initiate immediate corrective action when fault is detected
- Assist Management, employees, and guests in every way that is consistent with the protection and prevention objectives
- Coordinate with various departments and government agencies on routine matters and during emergencies
- Monitor back of house areas with particular attention to unauthorized entry and exit points
- Maintain records in respective Log Books for future reference
- Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
- Conduct inventory on keys, passes, walkie-talkies, pagers, and all other accountable stock
- Ensure the cleanliness of Hotel Security Room and the surrounding areas
- Be fully conversant with hotel fire & life safety/emergency procedures
- Comply with hotel and department policies and procedures at all times
- Flexible with shifts working time as per operation required
- Receive materials and equipment from suppliers with finance team
- Attend all briefings, meetings, and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
- Take tour around the hotel and all facilities every 2 hours
- Cover your colleagues during the day on break time
- Check the crisis team members list for each shift make sure all information is there for emergency cases
- Assist the billman for wake-up call requests if guest not answering
- Make your daily report with all details during the day submitted to security manager before end of the day
- Monitor all hotel operations and follow up any case according to security and solve the problem and report immediately
- Monitor our heartiest and guest on duty and make sure everything goes smoothly all around the hotel
- Check all parking areas and make sure there is nothing blocking the way
- Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise
Qualifications:
Post Secondary school education with professional Security qualifications preferred. Minimum 2 – 3 years experience in a similar role is desirable in a 5-star hotel with at least 1 year in a supervisory role.
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