Sales Support Operations Specialist

hace 7 días


Xico, México Plum Direct Marketing A tiempo completo

**Role Summary:**

We are seeking a highly organized and detail-oriented Sales Support Operations Specialist to join our team at Plum Direct Marketing. This role will be responsible for providing essential administrative support to our sales team, ensuring accurate and efficient data management, and order processing.

**Key Responsibilities:**

  • Manage accounts and maintain client relationships in collaboration with the sales team
  • Provide technical sales support to customers and internal teams
  • Utilize Salesforce or similar CRM tools to track sales activities and customer interactions
  • Prepare and submit timely and accurate reports, verifying information
  • Process orders, interacting with internal and external teams, and software to ensure accurate and timely execution and delivery of client orders
  • Data entry and upkeep: prepare and maintain accurate client data and spreadsheets
  • Assist with final reviews of print mail pieces before orders are finalized and printed for shipment - attention to detail is crucial
  • Communicate customer feedback and requirements to internal teams for continuous improvement

**Requirements and Qualifications:**

We are looking for an individual with:

  • Fluent English speaker, both written and verbal
  • Minimum 3 years of relevant administrative experience within a professional setting
  • Proficiency in Excel, with experience managing databases and producing reports
  • Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
  • Solid database and data analyst skills required
  • Excellent grammar and proofreading skills required
  • Excellent written and verbal communication skills
  • High Attention to Detail: keen eye for details
  • Solid time management and organizational skills
  • Strong interpersonal skills with the ability to build rapport

**Benefits and Compensation:**

We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, as well as generous paid time off, paid holidays, and a casual work atmosphere.


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