Food and Beverage Team Member
hace 1 mes
Job Overview
As a Guest Service Expert at Marriott International, you will be the face of our brand, providing exceptional customer experiences and setting the tone for memorable stays and events. Whether it's delivering personalized service, resolving issues, or simply being a friendly presence, you will play a key role in making our guests feel welcome and valued.
Key Responsibilities
- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner;
- Anticipate and meet the needs of guests, offering personalized recommendations and solutions to enhance their stay;
- Maintain a high level of knowledge about our hotel, services, and amenities, sharing this information with guests and colleagues alike;
- Collaborate with colleagues to ensure seamless service delivery, communicating effectively and working together to meet guest needs;
- Contribute to a positive and inclusive team culture, promoting a culture of respect, empathy, and professionalism;
- Participate in ongoing training and development, staying up-to-date on industry trends, best practices, and Marriott International's service standards.
About Marriott International
At Marriott International, we believe in hiring talented, passionate, and dedicated individuals who share our commitment to delivering exceptional guest experiences and building a culture of inclusivity, respect, and professionalism. If you are a motivated, customer-focused individual who is eager to learn and grow with our team, we encourage you to apply for this exciting opportunity.
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