Luxury Travel Consultant

hace 5 días


Ciudad de México, Ciudad de México Ten Group A tiempo completo
About the Role

We are seeking a highly skilled and experienced Travel Consultant to join our team at Ten Group. As a Luxury Travel Consultant, you will be responsible for providing exceptional customer service to our premium clients, advising them on travel options, and processing customer requests.

Key Responsibilities
  • Advise clients on travel options, including flights, hotels, and destination agencies
  • Process customer requests, from offer preparation to billing
  • Make reservations with airlines, hotels, and destination agencies
  • Prepare tailor-made offers and travel documents, create itineraries, and obtain visas and administrative processing
  • Mediate with passion and provide exceptional customer service
  • Active sales of promotions and exclusive events
Requirements
  • Completed tertiary qualification or equivalent training, ideally in the field of tourism
  • Several years of professional experience in the travel industry, a tour operator, or in a travel agency
  • GDS knowledge (preferably Amadeus) and excellent destination knowledge
  • Good language skills in German and English, in written and spoken
  • Strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture
  • Service-oriented, flexible, and able to work under pressure
  • Positive attitude and identification with Ten Group values
  • Strong communication skills
  • Value exceptional service and live by this motto
  • Available on a full-time basis
Benefits
  • Competitive Mexican Peso salary package (depending on experience) plus a performance-based bonus structure
  • Hybrid working, combining working from home and working from the office
  • Paid time away from work, including a day each year to volunteer time for a good cause
  • Paid Sabbaticals, one month paid Sabbatical after every 5 years of Service
  • Extra Rewards, lucrative Ten Loyalty Rewards program
  • Remote Working Holidays, possibilities to travel and work
  • Employee Discounts, access to lots of great travel and entertainment discounts
  • Part of a global, dynamic, and inclusive Team, with diversity at its core
  • Genuine career opportunities within a dynamic and international company


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