Delivery Executive

hace 4 semanas

Ciudad de México, Ciudad de México SAP A tiempo completo
About the Role

We are seeking a highly skilled and experienced Delivery Executive to join our team at SAP. As a key member of our organization, you will be responsible for providing effective project/program oversight for one or more strategic accounts.

Key Responsibilities
  • Analyze and execute on strategic projects, building consensus among stakeholders, ensuring alignment of project tactics with corporate strategy, and communicating project goals at a strategic level.
  • Manage overall services relationship between customer, partner, and SAP during transformations.
  • Ensure that projects/programs are delivered on-time, within budget, and with the highest levels of customer satisfaction.
  • Build credibility/trust with Strategic & Value Account customers in solution support solution implementation phase.
  • Provide mentorship by following a strong career framework that includes skills enhancement and career development planning.
  • Assist the SAP sales team in the closing of deals by defining the strategy and providing oversight.
  • Identify and develop business opportunities; create long-term value plans with customers to achieve customer business objectives and expanding SAP services on the account.
  • Support administrative and cultural excellence by demonstrating behaviors consistent with our values-based culture: Customer Focus, Quality, Product Excellence, Integrity, Commitment, and Passion.
Requirements
  • 10 or more years of demonstrated ability to lead and/or manage large, complex, high-risk programs on time, on budget, and within quality criteria.
  • Proven experience with supporting customers and partners (or as a partner) in the development and execution of long-term value realization plans that include the effective transformation of their organizational- and IT-landscapes.
  • Demonstrated ability to scope, structure, and implement complex, but feasible programs, projects, and operations that maximize business benefits for customers.
  • Experience with recovery of troubled multi-location projects/programs and their de-escalation.
  • Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
  • Superior project financials business acumen (forecasting, allocated revenue, etc.).
  • Proven ability to build trusted relationships at the client executive level.
  • Exceptional leadership, organizational, and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear, concise, and tactful communication with senior executive management, clients, peers, and team members.
What You Will Bring
  • Master's degree, preferably in finance, commerce, engineering, information technologies, MBA, or equivalent training and job experience.
  • PMP or PgMP certification and/or other industry and project management certifications. Expert-level knowledge of SAP methodologies.
  • Global cultural awareness and respect. Preferred to have hands-on management experience in a multi-national environment.
  • Organizational savviness: appropriately aggressive, yet cool and respectful, professional presence.
  • Ability to translate generalized business goals and objectives into concrete program strategy and tactical plans.
  • Proactive attitude in managing stakeholder satisfaction to position and secure customer success.
  • Results-driven: confident, thrives on hard work and consistent challenge, and is quick on her/his feet. She/he will be an active partner with other SAP colleagues in formulating opportunity and delivery strategies.
  • Team-oriented: able to build strong relationships at every level of the organization and is a strong motivator who knows how to influence and to get others to deliver consistently their best work.
  • Strong negotiation, facilitation, and influencing skills. Ability to articulate and present to C-Level.
  • Excellent communications skills – Business English and Spanish.
About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

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