Financial Recovery Manager
hace 1 semana
We are seeking a seasoned professional to join our team at Reach International Consulting as a Financial Recovery Manager. The ideal candidate will have a background in loan-lenders, credit providers, or debt collection agencies in Mexico.
Key Responsibilities
- Collaborate with our team to ensure accurate customer debt capture, management, and recovery according to industry best practices.
- Develop and deliver annual targets and KPIs with our headquarters.
- Create a proactive system to manage customer repayment plans and enhance services.
- Lead and manage telephone/online debt collection agents to ensure smooth day-to-day operations.
- Provide guidance on industry best practices and ensure compliance with legal and regulatory requirements.
- Recruit and train new agents to expand our team.
Requirements
- At least 2 years of experience as a manager or leader for a short-term loan or debt collection agency in Mexico.
- A proven track record in developing a team of debt collection agents.
- Experience in start-up or scale-up environments.
- Fluent and clear spoken English.
Compensation
$27,000 - $35,000 per month, commensurate with experience.
Work Environment
This is a permanent position that requires relocation to Ciudad de México. We value teamwork and collaboration, and the selected candidate will be an integral part of our team.
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