Hotel Guest Experience Specialist
hace 3 días
**Job Overview**
We are seeking a skilled Hotel Guest Experience Specialist to join our team at Courtyard Mexico City Vallejo. As a key member of our housekeeping and laundry team, you will be responsible for maintaining the appearance and cleanliness of our hotel.
**Key Responsibilities**
- Maintain the cleanliness and organization of public spaces and guest rooms.
- Deliver exceptional guest service by responding promptly to guest requests and resolving any issues that may arise.
- Collaborate with colleagues to ensure seamless operations and maintain a positive and inclusive work environment.
- Take initiative to identify and implement process improvements that enhance the guest experience and hotel efficiency.
**Requirements**
- Ability to work independently and as part of a team to achieve shared goals.
- Excellent communication and interpersonal skills.
- Ability to lift and move objects weighing up to 50 pounds without assistance.
- Basic computer skills and familiarity with hotel operations software.
**Benefits**
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
**About Us**
Courtyard is a brand of Marriott International, Inc., a global hospitality leader. We are committed to providing a welcoming and inclusive environment for our guests and associates alike.
At Courtyard, we empower our associates to deliver exceptional guest experiences and make a positive impact on our communities.
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