Hotel Guest Experience Specialist

hace 3 días


Xico, México Marriott International, Inc A tiempo completo

**Job Overview**

We are seeking a skilled Hotel Guest Experience Specialist to join our team at Courtyard Mexico City Vallejo. As a key member of our housekeeping and laundry team, you will be responsible for maintaining the appearance and cleanliness of our hotel.

**Key Responsibilities**

  • Maintain the cleanliness and organization of public spaces and guest rooms.
  • Deliver exceptional guest service by responding promptly to guest requests and resolving any issues that may arise.
  • Collaborate with colleagues to ensure seamless operations and maintain a positive and inclusive work environment.
  • Take initiative to identify and implement process improvements that enhance the guest experience and hotel efficiency.

**Requirements**

  • Ability to work independently and as part of a team to achieve shared goals.
  • Excellent communication and interpersonal skills.
  • Ability to lift and move objects weighing up to 50 pounds without assistance.
  • Basic computer skills and familiarity with hotel operations software.

**Benefits**

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

**About Us**

Courtyard is a brand of Marriott International, Inc., a global hospitality leader. We are committed to providing a welcoming and inclusive environment for our guests and associates alike.


At Courtyard, we empower our associates to deliver exceptional guest experiences and make a positive impact on our communities.



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