Hotel Guest Experience Specialist
hace 3 semanas
As a Guest Experience Specialist at Marriott International, you will be the face of our hotel, responsible for creating memorable and unique experiences for our guests. Your role will go beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel. You will be empowered to move about your space and do what needs to be done to ensure our guests feel valued and cared for.
Key Responsibilities:- Process operational needs and address guest requests in a timely and professional manner
- Complete reports and maintain accurate records
- Deliver quality meals and share the highlights of the local area with our guests
- Take ownership of the guest experience in the main areas of the hotel
- Empower guests to make transactions feel like part of the experience
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- License or certification not required
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Marriott International, we're passionate about better serving the needs of travelers everywhere. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
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