Global Hotel Experience Program Manager
hace 3 semanas
Role Purpose:
As a key member of our team, you will be responsible for managing and executing global and regional activations that drive guest and colleague experience through engagement of the Hotel Experience Champion community.
Key Accountabilities:
- Create and cascade annual regional delivery plans to achieve hotel metric performance aligned with global and regional stakeholders.
- Partner with cross-functional and regional teams to ensure the necessary logistical network is in place for the operational rollout of plans.
- Lead the execution of the program's external and internal communication strategy, including call invitations, post-call emails, and other relevant communications.
- Track attendance and feedback to measure program health and success.
- Develop and maintain the Hotel Experience Champion Calendar of activities in partnership with key stakeholders.
- Drive the HEC community engagement strategy and foster an active and supportive forum by acting as moderator and primary point of contact for the Champion Community.
- Develop and maintain HEC communications calendars across all HEC channels and regions.
Key Skills & Experiences:
- Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience.
- 5-8 years progressive work-related experience in hotel operations with demonstrated proficiency and understanding in one or more functions related to the position.
- Fluency in English and Spanish.
- Excellent organizational, verbal, and written communication skills.
-
Global Solutions Program Manager
hace 4 semanas
Xico, México Uber A tiempo completoAbout the TeamThe Global Scaled Solutions (GSS) team at Uber is dedicated to transforming the company's best ideas into agile, global solutions. Our global team focuses on delivering a wide range of capabilities and objectives to multiple tech and business teams while maximizing value through solutions that are:Automated & Innovative- Industry Leading-...
-
Global Ombuds Program Manager
hace 2 semanas
Xico, México Ge Renewable Energy A tiempo completo**Job Overview:** Ge Renewable Energy is seeking a highly skilled and experienced Global Ombuds Program Manager to lead our Open Reporting program globally. This role will be based in Grid Solutions and report to the Chief Compliance Officer for GE Vernova Electrification business.**Estimated Salary Range:** $150,000 - $200,000 per year.**Key...
-
Safety Program Manager, Global Projects
hace 1 semana
Xico, México Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific seeks an experienced Safety Program Manager to oversee global projects and ensure compliance with regulatory requirements. This role requires a strong understanding of pharmacovigilance procedures and the ability to manage multiple aspects of projects, including contractual, procedural, and regulatory requirements.Key...
-
Global Amazon Selling Solutions Program Manager
hace 2 semanas
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De... A tiempo completoAbout Servicios Comerciales Amazon Mexico S. De R.L. De:As a leading company in e-commerce, we are seeking an experienced Program Manager to join our Fulfillment by Amazon (FBA) business team in LATAM. The successful candidate will be responsible for developing and driving programs that improve the Sellers' and customers' experience on Amazon.Job Summary:We...
-
Global Customer Experience Manager
hace 1 semana
Xico, México American International Group A tiempo completoAmerican International Group seeks a highly skilled customer service professional to join our team as a Global Customer Experience Manager.Responsibilities include handling incoming calls from clients, explaining policy benefits and making arrangements for emergency medical treatment, tracking delayed luggage and explaining the process for Trip Cancellation...
-
Training Program Manager, Global Learning and Development
hace 4 semanas
Xico, México Amazon Web Services Mexico S. De R.L. De C.V. - C68 A tiempo completoJob SummaryWe are seeking a highly skilled Training Program Manager to join our team at Amazon Web Services Mexico S. De R.L. De C.V. - C68. As a key member of our global learning and development team, you will be responsible for delivering, implementing, and administering high-quality training programs for technical and non-technical learning programs for...
-
Xico, México Didi Global A tiempo completoJob Title: Customer Experience Senior Manager Food DeliveryAt Didi Global, we are seeking a highly skilled and experienced Customer Experience Senior Manager to lead our food delivery CX strategy and operations. As a key member of our team, you will be responsible for creating exceptional customer experiences, elevating our services, and championing a...
-
Hotel Guest Services Manager
hace 2 semanas
Xico, México Marriott International, Inc A tiempo completoHotel Guest Services ManagerAbout the Role:The Hotel Guest Services Manager is responsible for ensuring that all guests have an exceptional experience during their stay. This includes processing guest check-ins, verifying guest identity and payment, and assigning rooms. The manager must also ensure that all guest accounts are accurate and up-to-date, and...
-
Global Supply Chain Operations Manager
hace 23 horas
Xico, México Wisetech Global Limited A tiempo completoWe are seeking an experienced professional to join our dynamic team as a Global Supply Chain Operations Manager. In this role, you will be responsible for designing and building products and platform services that power global logistics.Wisetech Global Limited is a leading provider of software solutions for the transportation industry. Our company is...
-
Program Manager Sx, Seller Experience Latam
hace 1 mes
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completoJob SummaryWe are seeking a talented Program Manager to join our team in Mexico and Brazil. The successful candidate will be responsible for defining strategies to enhance the current registration and verification experience for sellers in these regions.Key ResponsibilitiesConsolidate the roadmap of program improvements and drive frequent reviews with...
-
Hotel Experience Expert
hace 4 días
Xico, México Marriott International, Inc A tiempo completoWe are seeking an experienced Hotel Experience Expert to join our team at Courtyard Mexico City Airport.As a Hotel Experience Expert, you will be responsible for delivering exceptional guest experiences and maintaining the cleanliness and appearance of our hotel.This is a full-time position that requires standing and moving around for extended periods. You...
-
Hotel Guest Experience Specialist
hace 3 semanas
Xico, México Marriott International, Inc A tiempo completo**Job Overview**We are seeking a skilled Hotel Guest Experience Specialist to join our team at Courtyard Mexico City Vallejo. As a key member of our housekeeping and laundry team, you will be responsible for maintaining the appearance and cleanliness of our hotel.**Key Responsibilities**Maintain the cleanliness and organization of public spaces and guest...
-
Administrador de Hoteles
hace 4 semanas
Xico, México Global Master A tiempo completo**Vacante en Global Master, Álvaro Obregón, Ciudad de México**:Buscamos un Gerente de Hotel con experiencia en operación hotelera, para unir a nuestro equipo de Global Master en la zona de Álvaro Obregón, Ciudad de México.**FUNCIONES**• Revisión de Ventas.• Administración de Recursos Humanos, Materiales de la División y/o Hotel.• Control de...
-
Hotel Acquisition Financial Analyst
hace 6 días
Xico, México Ad1 Global A tiempo completoAbout the Role: We are seeking a skilled Hotel Acquisition Financial Analyst to join our team at Ad1 Global.Job Summary: In this Part-Time role, you will evaluate hotel acquisition opportunities for financial viability, market potential, and risks. Your responsibilities will include analyzing financial statements, conducting market research, and assessing...
-
Senior Program Director
hace 4 semanas
Xico, México Global Refuge A tiempo completoProgram Leadership Opportunity at Global RefugeTransforming Communities through Compassionate ServiceGlobal Refuge, a nonprofit organization dedicated to serving newcomers, seeks a highly qualified Senior Program Director to lead its repatriation program. This individual will provide day-to-day oversight and direction to the program, ensuring the delivery of...
-
Executive Hotel Operations Manager
hace 1 semana
Xico, México Marriott International, Inc A tiempo completoJob OverviewThe Marriott International, Inc. is seeking an exceptional Executive Hotel Operations Manager to lead our hotel operations team. This individual will be responsible for developing and implementing departmental strategies that drive business growth, improve guest satisfaction, and maximize financial performance.About the RoleThis leadership role...
-
Program Manager Sx, Seller Experience Latam
hace 4 semanas
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completoAbout the RoleWe are seeking a talented Program Manager to join our team in Mexico and Brazil. The successful candidate will be responsible for defining strategies to enhance the current registration and verification experience for sellers in these regions.Key ResponsibilitiesConsolidate the roadmap of program improvements and drive frequent reviews with...
-
Strategic Digital Experience Program Manager
hace 2 semanas
Xico, México Uber A tiempo completo**About the Role at Uber**Uber's Digital Experience Products Insights and Rollouts team is pioneering user-centric experiences through efficient self-support services, maximizing contact center agent efficiency with thoughtful investments.We're seeking a Senior Program Manager to lead initiatives enhancing support for our customers and business partners...
-
Global Program Manager Senior Analyst Lead
hace 2 semanas
Xico, México Citigroup Inc. A tiempo completo**Job Overview**We are seeking an experienced Global Program Manager Senior Analyst Lead to join our team at Citigroup Inc. in a full-time capacity.Salary Range:$135,000 - $175,000 per year.Job Description: The Program Management Sr Analyst is a seasoned professional role that applies in-depth disciplinary knowledge, contributing to the development of new...
-
Hotel Operations Manager
hace 4 días
Xico, México Marriott International, Inc A tiempo completoAbout the RoleWe are seeking a highly motivated Hotel Operations Manager to join our team at Marriott International, Inc. in Mexico City, Mexico.Job SummaryThe successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring seamless guest experiences and high-quality service delivery.Key Responsibilities:Supervise and...