Solution Adoption Expert
hace 3 semanas
Solution Adoption Advisor Role
Transform Your Career with SAP Solutions
SAP is a leading provider of enterprise software solutions, and we're looking for a skilled Solution Adoption Advisor to join our team.
As a Solution Adoption Advisor, you will be responsible for executing targeted and scalable product adoption customer engagements, focusing on risk mitigation. You will provide related support and enablement to account managers/executives and assist with the development and maintenance of solution-specific content.
Key Responsibilities:
- Proactively target customers to identify and execute solution adoption risk mitigation plans using established methodology.
- Engage with customers via one-to-one and one-to-many events to share solution best practices and influence customer business processes to align with best practices supported by SAP SuccessFactors solutions.
- Serve as a subject matter expert in VIP Sessions, Solution Adoption Accelerator events, and conferences such as Success Connect.
- Partner with stakeholders to ensure engagement recommendations are acted upon and track measurable changes.
- Serve as product and business process SME in critical customer situations/escalations as needed.
- Contribute towards solution-based CSP readiness and develop and deploy solution/HR domain content to promote CSP readiness.
- Assist with the development and ongoing maintenance of solution and business process best practices for use in SAA engagement tools.
- Collaborate cross-functionally to resolve adoption barriers and optimize adoption telemetry.
Requirements:
- 7+ years of HR solution consulting experience with the ability to translate business problems into solution strategy and execution plans.
- Broad understanding of the full suite of SAP SuccessFactors offerings.
- Expert product knowledge with SuccessFactors EC or EC Payroll/Benefits/Time and the interdependencies with other HCM solutions.
- Working knowledge of integrations to other solutions.
- Strong product knowledge of SuccessFactors Reporting Solutions is a plus.
- Enterprise HR implementation knowledge/experience, including integration and business process consulting.
- Deep HR domain knowledge with an emphasis on EC and HR business processes.
- Ability to work independently or collaboratively with high-quality output.
- Excellent project and task management skills, with the ability to prioritize shifting priorities and meet deadlines.
- Experience of working within/leading/coordinating structured projects within a customer environment or internal/cross-functional capacity.
- Strong oral and written communication skills with the ability to present recommendations at senior levels.
- Ability to strategically influence internal and customer stakeholders to drive customer adoption.
What We Offer:
- A highly collaborative, caring team environment with a strong focus on learning and development.
- Recognition for your individual contributions.
- A variety of benefit options for you to choose from.
About SAP:
SAP is a cloud company with two hundred million users and more than one hundred thousand employees worldwide. We are purpose-driven and future-focused.
We win with inclusion – SAP's culture of inclusion and flexible working models help ensure that everyone feels included and can run at their best. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities.
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