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Sales Team Lead

hace 2 meses


Chihuahua, Chihuahua, México Citi A tiempo completo
Job Summary

The Field Sales Supervisor is a key role within Citi's Consumer Sales team, responsible for leading a team of employees to deliver sales and customer support activities. This position requires strong leadership and direction skills to ensure seamless delivery of support services to Citi clients and assist the team in meeting sales targets.

Key Responsibilities
  • Train and develop team members to enhance their skills and performance
  • Monitor and track sales data, including submissions, logins, booking, and disbursal numbers to ensure overall targets are being met
  • Acquire new clients through tele-caller supported outbound calling and micromarketing activities
  • Provide exceptional customer service as the first point of contact for client concerns or questions
  • Conduct client, vendor, and channel meetings to optimize revenue and perform risk analysis
  • Organize marketing activities to generate new leads and business opportunities
Requirements
  • 0-2 years of relevant experience in sales and customer support
  • Working knowledge of financial regulations and mortgage transaction structure
  • Effective communication and problem-solving skills
  • Ability to work across various teams and communicate effectively
Education

Bachelor's degree or equivalent experience

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.