Storage Infrastructure Manager
hace 4 semanas
About the Role:
We are seeking a highly skilled Storage (NAS and SAN) Associate Manager to join our team at PepsiCo. As a key member of our IT organization, you will be responsible for providing strategic leadership and technical expertise in the design, implementation, and management of our storage infrastructure.
Key Responsibilities:
- Partner with Service Providers and key stakeholders to ensure the availability of infrastructure services and meet business requirements.
- Collaborate with Service Providers service delivery teams to review service levels, KPIs, and metrics to ensure service levels are met.
- Work closely with PepsiCo and Partner Architects, Compute and Network Engineers, and other stakeholders to assist in the design, communication, and implementation of strategies, technology roadmaps, standards, processes, and services.
- Partner with Information Security Group to ensure security and track out-of-support equipment still in use across infrastructure.
- Provide change governance and change ownership across infrastructure services by attending all relevant Change Approval Boards.
- Perform financial forecasting and manage project and operational budgets.
- Stay abreast of new and emerging technologies and processes.
- Evaluate and apply to continuously improve IT services.
- Make and influence technical and business decisions.
- Work closely with Supplier Relationship Team to foster healthy supplier relationships, manage contracts, product performance, usage monitoring and forecast, service levels, and expectations.
- Partner with Architecture and Engineering Leaders to establish criteria and execution that ensures proper transition from Engineering to Operational areas for project delivery and production support.
- Lead the triage of complex problems as needed to ensure restoration or quality of service and support critical incidents when required.
- Partner with Risk and Compliance to lead development and ownership of in-scope Data Centre disaster recovery plans and ensure regular review of DR plans and tests.
- Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent Compute service delivery.
Requirements:
- 5+ years of related IT business work experience.
- Dell Storage portfolio for Block, File, and Object Storage.
- Storage Automation.
- Scripting using PowerShell, Python.
- At least 5 years in a technical subject matter expertise position with operational experience in technical platforms (Cloud storage, Network attached storage, Block storage, Backup and Recovery, Server platforms a plus).
- Strong analytical skills to support problem troubleshooting, resolution, and root cause determination of complex technology issues.
- Site Reliability Engineering (SRE).
- ITIL — Configuration, Change, Incident, Problem, and Asset Management Processes.
- Leadership and communication skills.
- Experience in CPG industry preferred.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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