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Groups Coordinator

hace 2 meses

Xico, México Hilton Worldwide, Inc. A tiempo completo

Job Summary

Hilton Worldwide, Inc. is seeking a highly organized and detail-oriented Groups Coordinator to join our team. As a Groups Coordinator, you will be responsible for ensuring the effective coordination and administration of all group room bookings, as per the group reservations procedure.

Key Responsibilities

  • Adhere to the events and group yield policy in order to maximize revenue
  • Develop and maintain a customer database
  • Generate and develop sales leads and contact potential clients to build business relationships
  • Research local competition and local events
  • Manage administrative requests as directed by the Management Team
  • Manage an events schedule to maximise yield
  • Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities

Requirements

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards

Preferred Qualifications

  • Knowledge of the hotel property management systems
  • Previous experience in a Conference and Events function
  • Relevant degree, in a business discipline, from an academic institution