Business Process Improvement Specialist
hace 1 mes
At ServiceNow, we are transforming how organizations work. As a Customer Outcomes Senior Technical Consultant, you will play a key role in configuring the ServiceNow Platform to deliver exceptional customer experiences.
About UsWe are a global market leader with over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Job DescriptionThe ideal candidate will have 8+ years of experience in a professional services organization and expertise in industry domains. You will design and deliver ServiceNow solutions that meet customer needs, providing oversight and unit testing of code developed by partners or customers.
- Participate in workshops with customers to assess current processes and establish future-state processes.
- Design technical architecture for long-term success, following ServiceNow standards and best practices.
- Advise customers on leveraging the ServiceNow Platform capabilities to improve business processes.
To succeed in this role, you must have:
- 8+ years of experience in a professional services organization.
- Ability to travel up to 50%.
- Industry domain expertise.
- Creative problem-solving skills and ability to work independently.
- Success driving complex issues through analysis and resolution.
- Experience working collaboratively.
This is an exciting opportunity to join our team and contribute to the development of innovative solutions. We offer a competitive salary range of $125,000 - $175,000 per year, depending on location and experience.
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