Relationship Associate Professional
hace 3 semanas
The Relationship Associate Professional is a key role at Citi where you will apply your knowledge in monitoring, assessing, analyzing, and evaluating processes and data. You will identify policy gaps and formulate policies, interpret data, and make recommendations. Additionally, you will research and interpret factual information, identify inconsistencies in data or results, and define business issues to formulate recommendations on policies, procedures, or practices. You will integrate established disciplinary knowledge within your specialty area with a basic understanding of related industry practices. You will also develop a good understanding of how the team interacts with others in accomplishing the objectives of the area. You will develop working knowledge of industry practices and standards. Your impact on the business will be limited but direct through the quality of the tasks/services provided. Your impact is restricted to your team.
Responsibilities:
Provide day-to-day client servicing, handle, and provide timely resolution to client issues. Validate client data and documentation in relevant systems. Take the lead to coordinate and follow-up across internal departments to solve client needs. Provide feedback to clients related to emerging product needs, competitive practices, and ideas on process/product improvement. Analyze client data and provide reporting as needed.
Qualifications:
0-2 years of relevant experience.
Education:
Bachelor's degree.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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