Shift Manager Assistant

hace 3 días


Saltillo, Coahuila de Zaragoza, México Servicios Comerciales Amazon México S. De R.L. De C.V. A tiempo completo

About the Role:

We are seeking a highly skilled and experienced Shift Manager Jr to join our team at Servicios Comerciales Amazon México S. De R.L. De C.V. as a key member of our delivery station operations.

Key Responsibilities:

  • Manage a team of +20 hourly employees, ensuring seamless execution of business goals and objectives.
  • Oversee safety metrics, attrition, payroll, shifts, vacations, overtime, and AMZL OPS metrics to drive operational efficiency and cost savings.
  • Support purchasing of tools, services, and consumables for the station, ensuring alignment with business objectives.
  • Develop and implement process improvements to enhance delivery efficiency, reduce costs, and improve customer satisfaction.
  • Collaborate with the ACES team, customer service, and other stakeholders to drive business growth and improvement.
  • Conduct deep analysis of KPIs to identify areas for improvement and implement changes to drive business results.
  • Implement and develop delivery station workflow and metrics according to standard work and book of processes.

Requirements:

  • 1+ years of direct management experience in a delivery, manufacturing, production, or distribution environment.
  • Management of a minimum of 20 employees, including payroll, performance management, and workflow assignment.
  • Conversational English and ability to communicate effectively with team members and stakeholders.
  • Interest in long-term career development in Logistics & Transportation.
  • Experience working and managing 3PL operations.


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