Operations Manager, Central Capacity Planning

hace 2 semanas


Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo
Job Description

We are seeking an experienced Operations Manager, Central Capacity Planning to join our team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44. As a key member of our Central Operations team, you will be responsible for leading program and operations across Central Capacity planning, Scheduling, Routing, and Channel Support.

The ideal candidate will have a strong background in program management, with experience in leading cross-functional teams and managing complex projects. You will be responsible for driving improvements to our reporting tools, methods, and processes, and for evolving our processes and mechanisms to meet the growing complexities of our network.

We are looking for a hands-on and motivated self-starter who is passionate about using data to drive efficiencies and optimizations. The successful candidate will have excellent analytical skills, expert-level Excel skills, and superb communication and customer-relationship skills.

Responsibilities:

  • Lead program and operations across Central Capacity planning, Scheduling, Routing, and Channel Support
  • Drive improvements to our reporting tools, methods, and processes
  • Evaluate and evolve our processes and mechanisms to meet the growing complexities of our network
  • Manage a team of program, ops managers, and associates
  • Work with stakeholders from multiple partner teams to manage last mile support function and improve program performance

Requirements:

  • Completed Bachelor degree
  • 7+ years of general experience
  • 3+ years of team management experience
  • 5+ years of cross-functional project delivery experience
  • 5+ years of program or project management experience
  • Fluency in both English and Spanish

We are open to hiring candidates to work out of one of the following locations:

Cuauhtémoc, MEX | Mexico City, MEX


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