Operations Manager

hace 2 semanas


Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
Job Summary

Amazon is seeking a talented Shift Manager to support our last mile operations execution in the region. As a key member of our Operations team, you will be responsible for setting and communicating performance goals, partnering with the AMZL Delivery Station management team, and proactively identifying and leading process improvement initiatives.

Key Responsibilities

• Setting and communicating performance goals while ensuring productivity on route is maximized through training, analysis, and feedback of performance data on a periodic basis.
• Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
• Proactively identifying and leading process improvement initiatives and Lean tools.
• Cross-functional coordination and task tracking.
• Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
• Strategic planning and forecasting to appraise performance and problem resolution.
• Ability to manage multiple complex projects simultaneously.
• Ensuring procedures are followed for safety, building security, and product loss prevention.

Requirements

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 2+ years of general experience.
• Solid understanding/background from Last mile operations.
• English Fluency.
• 1+ Years as people manager.

Preferred Qualifications

• Ability to deal with ambiguity.
• Ability to deal with changing priorities.
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