Operations Manager
hace 19 horas
We are seeking a talented Shift Manager to support our last mile operations execution in the region. As a key member of our Operations team, you will play a critical role in meeting our customers' expectations by providing first-class delivery services while liaising with multiple stakeholders.
Key Responsibilities- Set and communicate performance goals while ensuring productivity on route is maximized through training, analysis, and feedback of performance data on a periodic basis.
- Partner with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Cross-functional coordination and task tracking.
- Communicate across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
- Strategic planning and forecasting to appraise performance and problem resolution.
- Ability to manage multiple complex projects simultaneously.
- Ensure procedures are followed for safety, building security, and product loss prevention.
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- 2+ years of general experience.
- Solid understanding/background from Last mile operations.
- English Fluency.
- 1+ Years as people manager.
- Ability to deal with ambiguity.
- Ability to deal with changing priorities.
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