Business Solutions Specialist

hace 4 semanas


Xico, México Wipro A tiempo completo

Job Summary

We are seeking a skilled Business Solutions Specialist to join our team at Wipro. As a key liaison between customers and our delivery team, you will be responsible for gathering and analyzing customer requirements, and communicating these needs to our team to ensure the right solutions are provided.

Key Responsibilities

  • Interface and coordinate with client engagement partners to understand RFP/RFI requirements
  • Construct workflow charts and diagrams to study system capabilities and write specifications after thorough research and analysis of customer requirements
  • Engage and interact with internal teams, including project managers, pre-sales teams, tech leads, and architects, to design and formulate accurate and timely responses to RFP/RFIs
  • Understand and communicate the financial and operational impact of any changes
  • Periodic cadence with customers to seek clarifications and feedback on proposed solutions and instruct delivery teams to make changes in design
  • Maintain relationships with customers to optimize business integration and lead generation
  • Ensure ongoing reviews and feedback from customers to improve and deliver better value to customers

Requirements

  • Domain/Industry Knowledge - Awareness and knowledge of economic, demographic, technological, and global trends in the IT industry
  • Leveraging Technology - Knowledge of current and upcoming technology to build efficiencies and facilitate the process of providing solutions for problems and opportunities
  • Process Excellence - Execute projects with end-outcome and process focus, along with understanding of end-to-end delivery processes and governance

Working at Wipro

At Wipro, we are committed to delivering exceptional solutions to our customers. As a Business Solutions Specialist, you will be part of a dynamic team that is passionate about innovation and customer satisfaction. If you are a skilled and motivated individual who is looking for a challenging role that will utilize your skills and experience, we encourage you to apply for this position.



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