AI Systems Administrator

hace 2 días

Ciudad de México, Ciudad de México Opentable A tiempo completo
About the Role

We are seeking a highly skilled AI Systems Administrator to join our team at OpenTable. As a key member of our technical team, you will play a crucial role in bridging the gap between technology and business users to ensure that our AI systems meet the needs of our organization.

Key Responsibilities
  • Primary administrator of our AI tool, helping the CX Assurance team leverage AI-generated insights
  • Ensure the tool is operating effectively and is optimized for automation
  • Train and monitor system performance and identify areas for improvement
  • Test systems to ensure they meet quality standards and function properly
  • Work closely with CX Assurance team to work through any system issues and ensure the team is correctly using the tool
  • Understand user requirements, and design solutions to help the team operate more efficiently
  • Partner with our AI vendor to resolve any system issues, stay up to date on the latest feature releases and AI improvements
  • Play a key role in the ongoing development and integration of the technical infrastructure necessary to evaluate and enhance our delivery of service
  • Gather and analyze user requirements for new systems or system enhancements
  • Implement new systems or system modifications to meet user needs
  • Collaborate with IT teams and business stakeholders to ensure systems are implemented effectively
  • Provide training and support to users on new systems or system changes
  • Document system requirements, designs, and processes for future reference
About You

We are looking for a passionate and experienced AI Systems Administrator who is technically savvy and can work well with all levels of people. You should have a strong knowledge of AI technologies and machine learning algorithms, as well as excellent communication and teamwork skills.

Key qualifications include:

  • Passionate about AI technologies and staying up to date on the latest trends and advancements
  • Enjoy working in a dynamic, fast-paced, and innovative environment
  • Proven experience as a system administrator, preferably with a focus on AI systems
  • Strong knowledge of AI technologies and machine learning algorithms
  • Strong communication and teamwork skills
  • Excellent problem-solving skills and attention to detail
  • Problem solver, able to troubleshoot complex technical issues, identify root causes, and implement effective solutions
  • Bachelor's degree in computer science, information technology, or a related field preferred or equivalent education and experience
  • 3 years of experience in system administration, AI technologies, customer experience platforms, and related fields
  • Relevant certifications in AI system administration or related fields are a plus
  • Understanding and proficiency of integrations, APIs, and programming languages such as Python or Java
  • Knowledge of machine learning algorithms, neural networks, and data analysis
  • Familiarity with AI frameworks like TensorFlow or PyTorch is a plus
What We Offer

OpenTable provides a comprehensive benefits package, including:

  • Mexican Social Security (IMSS)
  • Christmas Bonus - 30 days
  • Paid Time Off - 20 days a year
  • Vacation Premium - 25%
  • Parental Leave
  • Bereavement Leave - 3 days
  • Marriage leave - 3 days
  • Bonuses
  • Dental Insurance & Life Insurance
  • Major Medical Insurance
Join Our Team

OpenTable is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and welcoming work environment that reflects the diverse communities we serve.

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