IMS Customer Project Manager

hace 3 semanas

Xico, México Ericsson A tiempo completo

**About this role**

The IMS Customer Project Manager drives large and sophisticated Professional Services engagements towards Ericsson's customers. This role also supports the HoSD and Program Director with extensive technical knowledge. By taking on the CFR role, in addition to the Delivery projects this profile is the overall responsible for the overall financial and operation health of the project towards a successful delivery, especially for:

The overall solution
- The overall cost estimation
- The delivery model (mix of on-shore, near-shore, and off-shore resources)
- Financial effective control of projects
- Successful execution and conclusion of the projects

Once the project is won, the IMS Customer Project Manager is the accountable of all deliveries under his purview, until the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer happiness and Ericsson's business objectives since these programs often have visible impact on the Business Unit and corporate results.

**Key responsibilities**

Additionally, to the CFR and delivery activities, there are more tasks assigned such as:

Building a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence towards customer, becoming a sort of Ericsson "agent" to the customer to increase the customer's trust in Ericsson as a solution delivery entity.
- Driving up-sales opportunities.
- Mentoring the team, to interact with them and to support them in their professional growth, and to identify and recognize talents
- Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the standard processes from the programs driven

**Requirements**

**You will bring**
- Technical experience domain: IMS core will be mandatory, Infra, NFVI
- Financial Skills
- Takes the CFR role (and CSR where possible)
- Project Management Skills
- Set-up, run and deliver multiple projects
- Manage overall program operational relationships
- Secure delivery compliance
- Ericsson Portfolio Knowledge
- Market Insight
- Commercial Skills
- Value Creation Knowledge
- Business Modeling Skills
- Coaching & Mentoring Skills
- Preferred Program Management Skills

**Why Ericsson?**

At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens next?**

Click Here to find all you need to know about what our typical hiring process looks like.

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