Digital Product Experience Strategist

hace 3 días


Miguel Hidalgo, Ciudad de México Pepsico A tiempo completo
About the Role

We are seeking an experienced Digital Product Experience Strategist to join our DPS Service Design team. As a key member of this team, you will be responsible for participating in the entire design process of our digital products and services, from initial research to testing and validation.

The ideal candidate will have 7+ years of experience designing digital products and services as part of a multidisciplinary team. You will possess a deep understanding of Service Design and UX Design disciplines, with proven experience in implementation and facilitation of the overall design process.

You will work closely with our teams to design responsive digital products, with a strong focus on mobile, both native and hybrid. Your expertise in creating project deliverables, such as low and high-fidelity UI prototypes, project plans, and design using a Design System, will be essential in driving the success of our digital initiatives.

Responsibilities
  • Design digital products and services, from initial research to product implementation, working with a multidisciplinary team.
  • Experience with industry-standard design and research tools (Adobe CC, Sketch, Figma, InVision, User testing etc...).
  • Experience in designing, building, and managing a Design System across our ecosystem of products and services.
  • Plan and conduct primary and secondary research, synthesizing research and building insights, reframing problems, and providing recommendations that enable our teams to generate and iterate on new solutions.
  • Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
  • Plan and co-facilitate workshops internally and externally, managing approaches that identify and solve complex problems.
Requirements
  • 7+ years' experience designing digital products and services as part of a multidisciplinary team.
  • Deep understanding of Service Design and UX Design disciplines, with proven experience in implementation and facilitation of the overall design process.
  • Strong communications and organizational skills, with the ability to deal with ambiguity while juggling multiple priorities.
  • Experience with Agile methodology for teamwork and analytics 'product' creation, fluent in Azure DevOps, Jira, Confluence.
  • Experience with creating a project vision, execution, and overall quality.
  • Experience with planning and conducting user research and user testing sessions, including moderator guides to generate artifacts from synthesis.
  • Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid.
About Us

PepsiCo is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We respect and value diversity as a workforce and innovation for the organization. The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience.



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