Global Account Solutions Consultant

hace 2 semanas


Ciudad de México, Ciudad de México Lenovo A tiempo completo

Accelerate Services Revenue with Lenovo

We are seeking a skilled Global Account Solutions Consultant to join our team, covering LAS (LA Spanish Speaking Countries), focused on driving services revenue across our Global Accounts business. As a key member of our team, you will be responsible for developing and executing sales strategies to accelerate growth in our Solutions and Services business.

You will work closely with our Sales Leaders and Solution and Services Executives to identify and pursue new business opportunities, develop and maintain strong relationships with key customers, and provide excellent customer service to ensure high levels of customer satisfaction. Your primary focus will be on selling and/or renewing services, and you will be expected to demonstrate the value and benefits of Lenovo's services solutions through customer engagement.

Main Responsibilities:

  • Achieve your revenue-based quota by selling Lenovo Solutions and Services
  • Optimize Revenue and CSAT for assigned Global Accounts regional territory and work with colleagues world-wide for seamless execution
  • Provide accurate weekly/ monthly/ quarterly sales forecast through CRM Pipeline Management
  • Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements
  • Manage external competitive pressures and effectively handle objections to retain customers or win new prospects
  • Manage high volume of customer enquiries
  • Ensure high level of professionalism during all interactions
  • Effectively partner and build strong business relationships with both internal and external stakeholders to ensure expectations are met
  • Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience

Requirements:

  • Bachelor's degree preferred
  • Fluent in both Spanish and English
  • 2-4 years of experience working in a customer service or overlay sales capacity preferred
  • Prior success in achievement individual and/or team sales quota/goals
  • Demonstrated ability to effectively communicate with customers and colleagues in a fast-paced environment while developing positive rapport
  • Demonstrated aptitude and success to learn and optimize new technology and data
  • Strong problem-solving skills
  • Excellent knowledge of MS Office programs
  • Good time management
  • Experience working with Microsoft Dynamics strongly preferred
  • Demonstrated ability to manage multiple priorities effectively, with proven success

Estimated Salary: $60,000 - $80,000 per year



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